Knowledge Engineering

Knowledge Graphs from Social Media Data

Extract structured knowledge from unstructured Reddit discussions. Build queryable graphs that map entities, relationships, and insights across communities.

By Dr. Sofia Chen, reddapi.dev Research Team | January 2026 | 19 min read

A knowledge graph is a structured representation of entities and their relationships, organized for efficient querying and reasoning. While traditional knowledge graphs are built from curated databases and encyclopedic sources, social media knowledge graphs extract entities and relationships from organic discussions, capturing the collective knowledge, opinions, and experiences of millions of users.

Reddit's community-organized discussions are particularly rich sources for knowledge graph construction. Product comparisons, brand evaluations, feature analyses, and expert recommendations create implicit relationship networks that, when explicitly extracted and structured, form powerful knowledge bases for business intelligence.

This guide covers the end-to-end process of building knowledge graphs from Reddit data: entity extraction, relation mining, graph construction, storage, querying, and applications for business intelligence.

Brand
Sony
Product
WH-1000XM5
Feature
ANC Quality
Sentiment
Positive (0.87)

Knowledge Graph Fundamentals

The Triple: The Building Block

Knowledge graphs store information as triples: subject-predicate-object statements that encode relationships between entities. Each triple represents a single fact extracted from social media text.

Sony WH-1000XM5 has_feature Active Noise Cancellation
Sony WH-1000XM5 manufactured_by Sony Corporation
Sony WH-1000XM5 compared_to AirPods Max
r/headphones sentiment_toward Positive (0.87)
Active Noise Cancellation praised_in r/headphones, r/audiophile

Social Media Knowledge Graph Schema

A well-designed schema for social media knowledge graphs typically includes four entity types and multiple relationship types:

Entity TypeDescriptionExamples from Reddit
Product/BrandCommercial products and brand namesiPhone 16 Pro, Tesla Model 3, Notion
Feature/AttributeProperties and characteristics of productsBattery life, Camera quality, Customer support
CommunitySubreddits and user groupsr/headphones, r/PersonalFinance, r/HomeImprovement
Topic/ConceptDiscussion themes and abstract conceptsNoise cancellation, Value for money, Durability

Building the Knowledge Graph Pipeline

  1. Entity Extraction

    Identify product names, brand mentions, feature terms, and community references from Reddit text using NER models fine-tuned on social media data.

  2. Relation Extraction

    Identify relationships between extracted entities: comparisons, feature attributions, brand associations, and sentiment connections.

  3. Entity Resolution

    Merge different mentions of the same entity ("XM5", "WH-1000XM5", "Sony headphones") into canonical entity nodes.

  4. Triple Validation

    Score extracted triples for confidence based on source credibility, extraction model confidence, and corroboration across multiple posts.

  5. Graph Construction

    Build the graph structure from validated triples, adding metadata (source post, timestamp, community, sentiment score) to each edge.

  6. Graph Storage

    Store in a graph database (Neo4j) or property graph-compatible relational database for efficient querying.

Entity Extraction from Reddit Text

NER for Social Media Entities

Named Entity Recognition for knowledge graph construction requires models that can identify product names, brand mentions, and technical features in informal social media text. Standard NER models trained on news corpora miss many social media entity patterns.

Fine-tuned NER models for Reddit data should handle abbreviated product names (e.g., "XM5" for Sony WH-1000XM5), informal brand references (e.g., "fruit company" for Apple), community-specific terminology (e.g., "Chi-Fi" in r/headphones for Chinese Hi-Fi brands), and compound entity mentions (e.g., "MacBook Pro M4 with 36GB RAM").

LLM-Powered Entity and Relation Extraction

Large language models enable joint entity and relation extraction in a single pass, producing structured triples directly from unstructured text.

prompt = """
Extract entities and relationships from this Reddit post.
Return as JSON triples: [{"subject": "...", "predicate": "...", "object": "..."}]

Entity types: PRODUCT, BRAND, FEATURE, COMMUNITY, CONCEPT
Relation types: has_feature, compared_to, manufactured_by,
    praised_for, criticized_for, recommended_in, alternative_to

Post: "Switched from the Bose QC45 to Sony XM5 and the ANC is
significantly better. Sound quality is comparable but the Sony
wins on comfort for long flights. r/headphones steered me right."

Triples:
"""

# LLM response:
[
  {"subject": "Sony XM5", "predicate": "compared_to", "object": "Bose QC45"},
  {"subject": "Sony XM5", "predicate": "praised_for", "object": "ANC quality"},
  {"subject": "Sony XM5", "predicate": "praised_for", "object": "Comfort"},
  {"subject": "Sony XM5", "predicate": "recommended_in", "object": "r/headphones"},
  {"subject": "Bose QC45", "predicate": "has_feature", "object": "Sound quality"},
  {"subject": "Sony XM5", "predicate": "alternative_to", "object": "Bose QC45"}
]

Graph Construction and Storage

Entity Resolution

Entity resolution, also called entity linking or deduplication, merges different textual mentions that refer to the same real-world entity. This is critical for knowledge graph quality because Reddit users refer to the same products using many different strings.

Resolution strategies include string similarity matching (fuzzy matching on entity names), embedding-based matching (comparing entity mention embeddings for semantic similarity), and external knowledge base linking (connecting extracted entities to Wikidata or product databases).

Graph Database Options

DatabaseQuery LanguageBest ForScaleSocial Media KG Fit
Neo4jCypherComplex traversals, visualizationBillions of edgesExcellent
Amazon NeptuneGremlin / SPARQLManaged service, AWS integrationVery largeGood
PostgreSQL + ltreeSQL + graph extensionsSimple graphs, existing PG stackMillions of edgesAdequate
ArangoDBAQLMulti-model (doc + graph)LargeGood

Querying the Social Knowledge Graph

Analytical Queries

The knowledge graph enables analytical queries that are difficult or impossible with traditional text search:

// Cypher: Find all products compared to Sony XM5 and their sentiment
MATCH (p:Product {name: "Sony WH-1000XM5"})-[:compared_to]-(competitor:Product)
MATCH (competitor)-[s:sentiment_in]->(c:Community)
RETURN competitor.name, c.name, avg(s.score) AS avg_sentiment
ORDER BY avg_sentiment DESC

// Cypher: Find features praised across multiple communities
MATCH (p:Product)-[:praised_for]->(f:Feature)
MATCH (p)-[:discussed_in]->(c:Community)
WITH f, count(DISTINCT c) AS community_count, collect(c.name) AS communities
WHERE community_count > 3
RETURN f.name, community_count, communities

Applications for Business Intelligence

Competitive Intelligence

Knowledge graphs reveal competitive relationships that text analysis misses. By mapping which products are compared against each other, and what features drive positive or negative comparisons, organizations build actionable competitive intelligence. The graph structure enables multi-hop queries like "What features do users praise in our competitor's products that they criticize in ours?" that would be extremely difficult to answer with traditional keyword search.

Product Feature Intelligence

Knowledge graphs aggregate feature-level opinions across thousands of posts, providing structured views of which features matter most to consumers, how feature satisfaction varies across product versions, and which unmet feature needs emerge from feature request patterns. For product managers using reddapi.dev for product intelligence, knowledge graph approaches complement semantic search by providing structured relationship data alongside free-text search results.

Market Landscape Mapping

A knowledge graph built from Reddit discussions maps the competitive landscape as consumers see it, not as marketing teams portray it. This reveals which products consumers consider substitutes (even across categories), which brands consumers trust for specific product attributes, and which market niches have unmet demand. Research on design feedback analysis from social media demonstrates how knowledge graph approaches reveal structured design insights from unstructured user feedback.

Maintaining and Evolving the Knowledge Graph

Continuous Updates

Social media knowledge graphs must be continuously updated as new content is published. This requires an incremental extraction pipeline that processes new posts, a merge mechanism that integrates new triples into the existing graph, a decay mechanism that reduces the weight of old triples as they become less relevant, and a validation mechanism that checks for contradictory or outdated information.

Quality Assurance

Graph quality depends on extraction accuracy at every step. Regular quality audits should sample random subsets of triples and validate them against source posts. For large knowledge graphs, automated consistency checking identifies contradictory triples (e.g., a product simultaneously praised and criticized for the same feature in similar contexts).

For foundations on maintaining data quality in social media research systems, the comparison between social listening and survey approaches provides context on how different research methodologies ensure data reliability.

Extract Structured Intelligence from Reddit

reddapi.dev provides semantic search and AI-powered analysis over Reddit data, surfacing entities, relationships, and insights from community discussions.

Start Exploring

Frequently Asked Questions

How large does a social media knowledge graph get for practical use cases?

The size depends on the scope of monitoring. A knowledge graph covering a single product category (e.g., headphones) built from 500,000 Reddit posts typically contains 5,000-15,000 entity nodes and 50,000-200,000 relationship edges. An enterprise-scale graph covering multiple product categories across major consumer subreddits can grow to 100,000+ entity nodes and millions of edges. For most business intelligence applications, focused knowledge graphs with 10,000-50,000 entities provide the most actionable insights because they are large enough for comprehensive coverage but small enough for efficient querying and human-auditable quality assurance.

What accuracy does automated knowledge graph extraction achieve?

Current extraction accuracy depends on the pipeline stage. Entity extraction from social media text achieves 82-90% F1-score for well-defined entity types (products, brands) and 70-78% for more abstract entities (features, concepts). Relation extraction achieves 75-85% accuracy for common relation types (comparisons, feature attributions) and 65-75% for nuanced relations (sentiment attributions, causal claims). Entity resolution achieves 85-92% accuracy. Overall, approximately 70-80% of automatically extracted triples are correct, which is sufficient for business intelligence when combined with confidence scoring and periodic human validation.

Should I use a graph database or extend my existing relational database?

For knowledge graphs with fewer than 1 million edges and simple traversal queries (1-3 hops), PostgreSQL with graph extensions or adjacency list tables is sufficient and avoids the operational overhead of a separate graph database. For larger graphs or queries requiring complex multi-hop traversals, pattern matching, or graph algorithms (community detection, shortest path, centrality), a dedicated graph database like Neo4j provides dramatically better query performance and more natural query syntax. Most organizations start with their existing relational database and migrate to a dedicated graph database when graph-specific query patterns become a primary use case.

How do knowledge graphs complement traditional NLP analysis of Reddit data?

Knowledge graphs and NLP analysis serve complementary functions. NLP analysis (sentiment scoring, topic classification) operates at the document level, answering "What is the sentiment of this post?" or "What topic does this post discuss?" Knowledge graphs operate at the entity-relationship level, answering "How do users compare Product A to Product B across specific features?" and "What competitive landscape do consumers perceive?" The combination provides both breadth (NLP processes all documents) and depth (knowledge graphs map structured relationships). Semantic search platforms like reddapi.dev provide the NLP foundation from which knowledge graph construction can be layered.

Can knowledge graphs be built from Reddit data without custom NLP models?

Yes, using LLM-based extraction. Large language models like GPT-4o or Qwen-Plus can extract entities and relationships from Reddit text using prompt engineering without any custom model training. The prompt-based approach achieves 75-85% extraction accuracy for common entity and relation types. For rapid prototyping or small-scale knowledge graph projects (under 100,000 source posts), LLM-based extraction is the most practical approach. For large-scale continuous extraction (millions of posts), custom fine-tuned models are more cost-effective because LLM inference costs accumulate quickly at scale. A hybrid approach, LLM extraction for initial graph seeding combined with fine-tuned models for continuous updates, balances accuracy and cost effectively.

Conclusion

Knowledge graphs constructed from social media data represent a powerful evolution in how organizations structure and query consumer intelligence. By extracting entities and relationships from Reddit discussions and encoding them in a queryable graph structure, organizations transform unstructured opinions into structured knowledge that supports competitive analysis, product intelligence, and market landscape mapping.

The technology for automated knowledge graph construction from social media has matured significantly with the advent of large language models capable of joint entity and relation extraction. While extraction accuracy is not perfect, the combination of automated extraction, confidence scoring, and periodic human validation produces knowledge graphs of sufficient quality for business intelligence applications.

For organizations beginning their knowledge graph journey, we recommend starting with a focused scope (single product category or competitive set), using LLM-based extraction for rapid prototyping, validating a sample of extracted triples against source posts, and expanding scope incrementally as the pipeline matures. The structured intelligence provided by knowledge graphs, particularly for competitive and product intelligence, justifies the investment in extraction infrastructure for organizations where social media insights drive strategic decisions.

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